• FAQ'S

    • We've gathered some questions frequently asked by guests pre-arrival on one easy page. If we have not answered your query here, please get in touch.
    keemala symbol

    The use of aerial drones at Keemala requires permissionby the Civil Aviation Authority of Thailand (CAAT) as well as advance writtenapproval from the resort. 在Keemala使用无人机须提前向泰国民航管理局(CAAT)申报并获得度假村的书面批准。

    Keemala places the highest priority on the privacy andsafety of guests and staff, as well as avoiding disruption and maintainingtranquility throughout the property. To this end, personal drone use is notpermitted on property or in the airspace above Keemala. Keemala始终将客人及员工的隐私安全置于首位,为避免干扰并维持整个度假村的宁静氛围,对于个人在度假村上空的无人机使用将不被再被获许,尽请谅解。   For weddings and events contracted on property,professional vendors may request the Resort’s advance written permission fordrone photography and filming exclusively for this purpose, and must also providea valid CAAT registration. 对于在度假村内举办的婚宴及宴会活动,专业供应商须事先向度假村申请书面许可并提供有效的CAAT申报表,方可进行仅针对此活动的无人机摄影摄像。

    1) How many villas are there at Keemala?

    2) I have small children is Keemala right for our family?

    3) Does Keemala have a private beach?

    4) Is it possible to enjoy an early check-in or late check-out?

    5) How do I book a villa?

    6) What is included in my villa rate?

    7) What is the maximum occupancy of the villas?

    8) What is included in breakfast?

    9) What are our options for mealtimes?

    10) What is there for us to do on Phuket?

    11) What is the cancellation policy?

    12) How do we get around Phuket?

    13) What Climate Can I Expect in Phuket?

    14) What money do I need?

    15) I have special dietary requirements can you cater for me?

    16) I am disabled. Are you accessible?